standard-title What We Do

What We Do

Our Mission

The mission of Health Care for the Homeless is to provide quality healthcare to individuals experiencing homelessness in Natrona County.


Health Care for the Homeless (HCH) provides primary care services to individuals experiencing homelessness in Natrona County. Services include treating acute health needs such as cold, flu, etc. and caring for ongoing health concerns such as diabetes and hypertension. HCH offers preventive healthcare through cancer screening services. There is limited on-site counseling available as well. We are able to assist in many different ways because of the special circumstances individual’s experiencing homelessness may be facing. With an on-site medication dispensary, we work hard to help patients get access to their medications. Additionally, there is a variety of appointment types including Walk-in and scheduled visits.

Through hard work and dedication, we have expanded our scope of service to include four days a week on site at the Wyoming Rescue Mission. We are so excited to provide this direct service to our focus population.

Our Services

Primary Health Care

Primary Health Care Services includes wrap-around care offering the patient a consistent healthcare provider who can both treat medical concerns and facilitate access to specialist services when required.

Preventative Heath Care

Health Care for the Homeless hosts a monthly Well Woman Day during which we provide cervical cancer screening; breast cancer screening, contraceptive management and screening for sexually transmitted infections. In addition, HCH has launched an initiative to improve colorectal cancer screenings. We have collaborated with the Wyoming Cancer Screening Program to provide access to convenient colon cancer screenings. Finally, fourth generation rapid HIV tests are available on-site.

Mental Health

Homelessness can be stressful, and it is very important to us here at HCH to assist individuals experiencing mental health challenges. In order to help address this need, we collaborate with local agencies to provide counseling and psychiatric medication management.


Health Care for the Homeless is located on the Red line of The Bus with the bus stop at the entrance of the Life Steps Campus. There is limited parking available in front of the clinic building; however, there is a spacious parking lot at the campus entrance.

Insurance Enrollment

Health Care for the Homeless has a certified enrollment specialist who can provide assistance in applying for the insurance coverage through the Affordable Care Act.

Care Management

Our on-site care management specialist is available to help coordinate care between medical specialties and community resources. She performs Intake Interviews of all new clients and reviews eligibility of all clients annually. In addition, she is an integral part of the Care Team at HCH, working closely with the medical providers to ensure patient needs are being met.

Chronic Disease Management

Health Care for the Homeless collaborates with a Pharmacist Resident from the University of WY to provide chronic disease management. Our integrative care team meets weekly to discuss the ongoing care needs of each individual who will be seen in the chronic care clinic to ensure forward progress is being made toward health goals.

Health Care for the Homeless Staff

Jennifer Helmer, NP-C

Medical Director
& Primary Care Provider
Board certified through the American Academy of Nurse Practitioners (AANP)

Theresa Bush, RN

Operations Manager

Shannon Poste, CCMA

Patient Assistance Coordinator

Heidi Donaldson, CPhT

Care Manager

Trisha Sanchez, CMA

Medical Assistant

Paula Monlux, NP-BC

Board Certified Nurse Practitioner

Jessica Snyder, PCSW

Mental Health Provider

Lindsay Freeman, CPhT

Pharmacy Technician

Natalie Gray, Resident Pharmacist

Resident Pharmacist

Cyndi Miller

Billing Specialist/Administrative Assistant

Stephanie Rogers


Our Affliations

Health Care for the Homeless has developed a cast network of partnerships with national and regional organizations as well as local medical, dental, and vision specialists so our patients' medical care is not limited to only the services we provide directly through our medical provider and clinical staff.

Our Funding Sources

Health Care for the Homeless receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health related claims including medical malpractice for itself and its covered individuals.